Aprima
Austin, TX
Maintenance of account which includes AR follow up, payment posting & balancing, filing claims & managing rejections, as well as generating statements and receiving inbound patient calls.
Responsibilities:
• Contact insurance companies regarding claims.
• Process and follow up on appeals to insurance companies.
• Filing of all claims.
• Post and balance payments, if applicable
• Maintain productivity standards and goals set by the department and/or manager.
• Maintain standard quality measures and goals.
• Proactively resolve any cash restraining issues by seeking out and identifying trends in each facility’s AR
• Follows up on non-responded and denied insurance claims for all third-party carriers (Self-Pay, Private, HMO/PPO and Gov’t payers).
• Processes insurance/patient correspondence with insurance carriers to resolve adjudication issues.
• Resolve any issues affecting reimbursement and/or adjudication in a timely manner
• Available to patients and clinical departments...