Aimbridge Hospitality LLC

Home2 Suites Austin Round Rock Medical Center - Front Desk Supervisor Address: 425 University Blvd, Round Rock, TX, 78665 Job Description Join Our Team as a Front Desk Supervisor About Us As the Front Desk Supervisor, you will support our hotel in providing exceptional service to our guests. Your role will involve ensuring every guest feels welcomed and valued during their stay and lead a team to follow that same standard of service excellence. Key Skills / Responsibilities Guest Interaction: Greet guests with a friendly and helpful attitude, making sure check-ins and check-outs are smooth and pleasant experiences. Obtain all necessary information when taking reservations and monitor VIP and special guest requests. Operational Oversight: Track logs and reports to ensure all processes are followed. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Financial Responsibilities: Stay informed about rates, packages, and...