Quadax

This position is in office 5 days a week for the first 3 months (training period) in our Milan, Ohio office. Then reverts to hybrid model of 4 days in office and 1 day working remote each week. Salary range: $49,000 to $59,000 Responsibilities: Coordinate and supervise department work assignments and staffing levels. Monitor work lists to verify work is being completed within required TAT (Turn Around Time). Move staff as needed to ensure the work is covered. Conduct scheduled staff meetings and other activities. This would include both onshore and offshore team members. Participate in client meetings, as needed, for discussion on process flows and billing issues. Conduct monthly quality audits on domestic and offshore staff to ensure all team members are following the client SOPs and meeting quality targets. Measure productivity for every staff member against established targets. Supervise staff in company policies and processes by coaching, counseling,...