Physican Support Service

  • Grand Ledge, MI, USA

Physician Support Service is a U.S. based, woman owned medical billing company dedicated to helping healthcare practices enhance their revenue cycle management and boost their business economics.

We are U.S. based and our founder, Melissa Gilbert, has over 20 years of serving as the practice lead of a multi-specialty group focused on family practice. Her experience has helped PSS develop best in class services around credentialing and billing to help practices reduce administrative inefficiencies and boost profitability.

The PSS Way called QAS - focuses on Quality, Accuracy and Speed.  Quality is driven by delivering a denial rate below 5% compared to the U.S. average of 12% or more of claims. Accuracy comes from our 90%+ clean claim rate.  Speed is our commitment to submitting claims within 72 business hours (lag time) from when our providers sign off on patient engagements.

We provide medical billing for a wide range of specialties including family practice, pediatrics, orthopedics, surgery, sports medicine, internal medicine and dermatology as well as for behavioral health and physical therapy.

PSS provides expert medical and coding support for care management programs like CCM, APMC and TCM.