Servpro Industries
Gallatin, TN
Senior Franchise Auditor The Senior Franchise Auditor provides training, guidance, and support to Franchise Audit Staff. Serving as a subject matter expert on SERVPRO royalty processes and policies, this role conducts complex royalty audits and contributes to the development of training, communications, and departmental documentation. The position also supports audit planning, departmental initiatives, and continuous process improvement. You will: Train, mentor, and provide ongoing oversight to Franchise Compliance Auditors and Interns, ensuring audit work meets departmental standards and support their continued professional development. Support issue resolution throughout the audit process, including communicating with franchisees and escalation when necessary. Identify trends in audit findings and recommend training or process improvements. Serve as a subject matter expert regarding SERVPRO royalty processes and assist with related training and communications for...