City Wide Facility Solutions
Charlotte, NC, USA
Overview Base pay range: $18.00/yr - $22.00/yr. This range is provided by City Wide Facility Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems
Review scope of work and ensure quality assurance per account to retain existing business and gain new business
Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message
Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement
Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
Execute City Wide's New-Start Policy, Customer Compliant Policy,...