LAZ Parking

Position Overview The Customer Service Supervisor manages employees and shift operations, greets and creates a welcoming atmosphere for our customers and clients. Responsibilities Greet employees as they enter and exit for their shifts and be attentive to the ebb and flow of daily traffic patterns. Oversee parking operations and ensure 24/7 professional parking management under the guidance of the Operations Manager. Build a "Never Ever Give Up" culture. Respond promptly to problems and resolve them, while demonstrating a caring attitude and developing rapport with employees and customers. Assist customers in lobbies, lanes, and direct traffic safely. Close traffic lanes when necessary and communicate the issue to the team, remaining attentive to traffic until resolved. Monitor all kiosks and pay stations, report any device issues, and provide clear instructions to customers. Promote excellent customer service with a friendly demeanor and can-do attitude. Submit maintenance...

Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED! LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts! We are also a PEOPLE FIRST company. We often say, "parking is our industry but people are our passion." Our mission is to "create opportunities for our employees and value for our clients". If you're looking to join a growing company led by passionate people committed to being the best - contact us today! The Spirit of the Position: The Customer Service Supervisor manages employees and shift operations,greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?! You are: Dynamic. You are charismatic, full of energy, and happy to assist patrons within set guidelines....