Full Time
AMN Healthcare Revenue Cycle Solutions
Remote
No CPC-A candidates should apply
Service Delivery
Manage client SLAs (turn-around-time, quality)
Production planning – monthly, weekly, and daily queue management, movement of resources on a need basis
Project Management
Resource planning per project scope, risk management, escalation management. Achieve client and organization objectives for a given project
Quality Management
Effective monitoring of quality performance, root causes, and resolutions to the quality challenges of the team
Team Management
Goal setting, coaching and feedback, performance management, team development
Career Management and development of associates
Provide SME and problem-solving support for day-to-day issues
Identify training gaps and plan trainings
Process improvement
Drive efficiency and productivity initiatives
Improve client and employee experience through continuous improvements
Effective utilization of coders via cross-training across...