Integrated Resources Inc.
Dallas, TX
Integrated Resources, Inc. is a premier staffing firm recognized as one of the tri-state area's most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy, and Nursing.
Job Description
The role is responsible for executing requests related to benefit maintenance, additions, and changes across all business units within the RxClaim system.
Review, analyze, and handle client benefit information requests received via SalesForce.com or email. Assess the completeness and accuracy of data, resolve issues based on acquired knowledge and tools, and escalate issues in a timely manner.
Ensure that individual, team-specific, and site-wide metrics are achieved.
Activities include but are not...