Piedmont Nephrology and Hypertension Associates, PA, located in Hickory, NC is an independent nephrology subspecialty practice looking for a Practice Administrator to facilitate not only our current practice but also spearhead the integration of an exciting imminent expansion of our practice footprint and patient base. Having served the community for over 20 years, the current practice has expanded to 5 nephrologists and one nurse practitioner, with a sixth nephrologist joining in the Fall of 2024. Office staff consists of six experienced, amicable, and high-performing office employees in clinical, administrative, and insurance roles; given the expected growth this Fall, we shall also need to onboard several more (perhaps 3-4) office personnel which the Practice Administrator would serve a valuable role in helping build and maintain the most successful team possible. We provide comprehensive nephrology services to patients in the office setting, dialysis units and hospitals in Catawba, Alexander, Burke, and Caldwell Counties, resulting in a rewarding albeit complex patient mix. Up until recently, the Practice Administrator handled all of the internal workings of the practice (Human Resources, Insurance credentialing, payroll, billing, etc) but now all credentialing is being outsourced to a 3rd party and discussions regarding outsourcing billing, Human Resources and Front Desk operations are being discussed as other possibilities; a Practice Administrator with the skillset to confine these to in-house and consequently reduce the Practice's overhead shall be rewarded financially.
1) Experience and proficiency in the management of medical office operations and their employees; the quality of that proficiency weighs greater than the years of experience.
2) A solid practical knowledge of private health insurance, Medicare and Medicaid contracting, claim and reimbursement processes is extremely valuable in our payor mix.
3) A basic knowledge of Human Resources functions including regulatory and compliance issues (unless that service is outsourced).
4) Knowledge of the principles of business accounting
5) Excellent interpersonal and communication skills to facilitate interactions between staff, providers, patients and their families, and outside vendors and health care facilities.
6) Flexibility, adaptability and the desire to grow with a role that requires the ongoing development and employment of a wide skill set to meet the challenges and responsibilities of a rapidly evolving practice environment.