Complete Care
Leesburg, FL, USA
Job Description Job Description Position Purpose: At Complete Care, Patient is Priority. We operate as one unified care team dedicated to delivering exceptional outcomes together. The Front Desk Supervisor leads administrative operations, ensuring excellence in scheduling, insurance workflows, billing readiness, compliance support, service coordination, and patient experience. Summary of Duties: Oversees front desk staff, ensures accurate scheduling, manages pre-authorizations, supports revenue integrity, resolves patient concerns, collaborates with clinical teams, and drives administrative KPI performance. Duties & Essential Functions: Administrative Leadership & Team Oversight · Supervise Administrative Care Coordinators and Medical Receptionists. · Provide ongoing coaching, training, and feedback. · Manage schedules, approve timecards, and ensure coverage. · Participate in interviewing and onboarding front desk staff. Scheduling & Care Plan...