Verisma

Verisma Jacksonville, FL
Verisma is seeking a Supervisor of Medical Records for Release of Information to oversee daily operations, staff training, and coverage across multiple facilities. This role requires ensuring productivity, confidentiality, and compliance with HIPAA during ROI processes. The position involves coordinating scheduling, evaluating staff, and assisting in hiring decisions while maintaining service levels and meeting revenue goals. #J-18808-Ljbffr

Verisma Gainesville, FL
Supervisor, Medical Records, Release Of Information Summary of Position: Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client Operations Supervisor is responsible for the efficient operation of assigned accounts. In addition, the Client Operations Supervisor will also assist in training, staffing, and providing coverage at various sites. Duties & Responsibilities: Answers day-to-day questions posed by clients and Release of Information Specialists (ROIS). Responsible for meeting facility revenue goals on a consistent basis. Identifies and recommends opportunities to increase productivity. Complies with all release of information related functions, as stipulated by service agreement. Prepares weekly dashboard and month-end Operational performance reports. Monitors productivity and quality to ensure high customer service satisfaction. Assists the Director of Client...