State of Arizona

Under the supervision of the Complaints and Audit Unit Manager, this position assumes primary responsibility for the management of the investigatory process involving complaints against certified/licensed professionals and individuals practicing without certification. Oversees the investigative process, from initial investigation through final disposition, analyzing the complaint, conducting the investigation, writing investigative reports and charging documents, presenting investigation findings at regulatory Board meetings, and testifying at hearings, while ensuring the protection of the public and due process for the certificate holder/licensee. In addition, this position will perform compliance audits, including on-site and desk audits of certified entities and licensed individuals. Analyzes and evaluates operations with emphasis on compliance with statutes, court orders, program rules and administrative codes including the Code of Conduct. Assists in selecting entities and...