Managed Resources, Inc.

A healthcare services provider is seeking a Collections Supervisor in Long Beach, California. The ideal candidate will manage a team of collections analysts, ensuring effective operations, training new hires, and performing quality audits. Candidates should have experience in managed care, strong communication skills, and proficiency with Microsoft Office. This role involves direct interaction with teams to achieve monthly goals and maintain efficient collections processes. Competitive salary and opportunities for growth are offered. #J-18808-Ljbffr

Purpose The Collections Supervisor is responsible for ensuring the effective and efficient management of a team of collections analysts. This individual will assume day to day responsibility and accountability for supervising system-wide insurance follow up and denials management functions. The Supervisor will perform quality assurance audits and contribute feedback in overall employee work performance and ensure adequate staffing coverage. Reports to Medical Collections Manager Essential Job Functions Answers staff day to day questions Assists staff and management in researching account issues and/or payer contracts. Maintain the day-to-day department operations and back up to the staff. Responsible for keeping staff informed of all changes in policy & procedures and/or payer updates. Train new personnel on our internal systems and orientating them to the systems we utilize for recoveries. Responsible for completing annual performance reviews and feedback for any...