Collabera

The Medical Billing Specialist will support a Revenue Cycle Management team by reviewing patient accounts, resolving billing inquiries, and managing patient collections activities. This role requires strong knowledge of medical billing, insurance processes, and Explanation of Benefits (EOBs). The successful candidate will work directly with patients to resolve outstanding balances while maintaining quality, accuracy, and customer service standards. Key Responsibilities: Review patient accounts, statements, balances, and billing records for accuracy Handle inbound and outbound calls regarding billing inquiries and patient balances Follow up on outstanding accounts and support patient collections activities Interpret Explanation of Benefits (EOBs) and Remittance Advice documentation Reconcile patient accounts and ensure accurate billing information is maintained Process adjustments, refunds, credit balance reviews, and payment transactions as needed Maintain accurate account...