Hanger

Could This Be For You? The Supervisor, Patient Access oversees the Patient Access staff in one or more clinics, ensuring that patients, their families, caretakers, and referrals to Hanger Clinic feel welcomed and supported throughout their visit by providing best in class customer service. This role also supports clinicians and monitors documentation, patient outcomes, and Net Promoter Scores (NPS), while enforcing compliance and ensuring adherence to workflow processes. Your Impact Documentation and Compliance Management: Oversee daily documentation and compliance to ensure adherence to internal controls and HIPAA Privacy Rules, safeguarding protected health information. Review clinical documentation to meet payer requirements. Communicate payer updates, issues, or potential concerns to the Area Manager, Patient Access in a timely manner. Support standardized WIP management processes. Staff Leadership and Development: Build, lead, and retain a...