Penn State Health
Hershey, PA
Penn State Health - Hershey Medical Center Location: US:PA: Hershey Work Type: Full Time FTE: 1.00 Shift: Day Hours: Varied 8hr Days
Summary Of Position: Provides direct supervision of practice site clerical support staff to provide optimal clinical operations. Responsible for clerical supervision and management including; cost effective management of office supplies, high integrity adherence with organizational policies surrounding quality of patient registration, point of service cash collections and cash control, scheduling, and other clerical support functions, patient satisfaction with clerical staff experience, and clerical staff employee engagement. Abides by, and upholds in performance of direct reports, all related local, state, federal and accrediting body rules and regulations; promotes an exceptional patient experience, by providing customer service support and guidance to staff, and through the use of scenario discussions at staff meetings.
Assists Manager and...