TEKsystems
St. Louis, MO
Job Description
As a Medical Collections Specialist, you will manage tasks related to rejected, denied, and outstanding insurance claims, ensuring accuracy throughout the billing process. This includes addressing issues such as missing or incomplete documentation, delays in claim processing due to submission requirements, and credentialing concerns. Success in this role depends on thorough research, timely communication, and proactive problem-solving.
Complete accounts receivable collections and follow-ups to expedite insurance payments for assigned claims.
Contact insurance companies via phone, mail, or clearinghouse correspondence to address account inquiries and update information.
Communicate claim issues related to patient benefits to the verification team and field staff for resolution.
Proactively collaborate with third-party payers to resolve claims processing issues, improve communication, and stay updated on changes to plan requirements....