SPECTRAFORCE

SPECTRAFORCE San Mateo, CA
Spectraforce is seeking an Associate Director of Medical Information on a 6‑month hybrid assignment tied to West Coast sites with preference for California. The role focuses on senior scientific guidance, development of response resources, and readiness for upcoming multiple myeloma launches. You will manage inquiries, create high‑quality materials, and lead cross‑functional partnerships. You will mentor teams, ensure regulatory alignment, and drive content strategy while supporting launch #J-18808-Ljbffr

SPECTRAFORCE Livermore, CA
Work Schedule: Monday–Friday, 7:30 AM – 4:00 PM PST Work Arrangement: Onsite The position of Customer Accounts Specialist is within our Revenue Cycle Management located at In this role, you will be responsible for handling inbound calls regarding questions on billing statements, and the follow-up of outstanding patient balances. Working knowledge of billing, insurance and interpreting EOB’s is mandatory. The representative will be tasked to resolve unpaid accounts in a timely and efficient manner while maintaining quality and production standards set for the position. Responsibilities: Communicate with up to 50 patients each day through phone calls and emails in a professional and courteous manner. Handle a variety of inquiry categories including questions about patient statements, billing, and general questions. Helps reconcile patient accounts to ensure correctness of patient statements. Has a working knowledge of Medicaid and Medicare programs and commercial...