Multispecialty Physician Practice
Richmond, VA, USA
Job Description Job Description Medical Call Center Richmond Va Pay From: $22 Per Hour MUST: The Lead Medical Call Center Rep should have the following experience: 4+years of experience working in a multi provider medical practice call center site Must have recent experience working in eye center or Ophthalmic practice site and lead experience Strong customer service skills and comfortable working all phones Experience scheduling a high volume of medical office appointments Experience verifying insurance Registering patients Triaging patients Strong documentation skills Ability to troubleshoot phone calls and escalate as needed Documenting and updating patient information in EMR Handle translations for Spanish speaking candidates DUTIES: The duties of the Lead Medical Office Call Center Rep include but are not limited to the following: Lead and help train call center staff Answer phone calls Schedule ophthalmic appointments Provide customer service support...