Synergy Direct LLC
Pomona, CA, USA
Job Description Job Description We are seeking a detail-oriented and highly organized Billing Specialist to join our dynamic non-clinical support team. The Billing Specialist will be responsible for addressing patients' billing-related concerns, processing financial transactions, verifying insurance details, and offering exceptional customer service throughout every interaction. The ideal candidate has a strong background in healthcare billing and a commitment to professionalism and accuracy. Responsibilities for a billing specialist: Respond to and resolve billing inquiries related to explanation of benefits, patient disputes, credit card payments, and financial assistance. Handle a high volume of inbound calls, maintaining productivity and quality metrics as a Billing Specialist. Accurately update account information including patient registration and insurance verification. Manage EPIC work queues efficiently as assigned by supervisors or managers. Serve as a...