Brien Center for Mental Health
Pittsfield, MA
Weekdays, 1st Shift! Job Summary: Supervises agency medical assistants, providing back-up floating medical assistant coverage as needed, schedules client appointments, and manages medical charts and related information. Essential Job Functions: Adheres to all applicable state and federal regulations; ensures compliance with the organization’s policies and procedures, code of conduct, and all applicable regulatory requirements. Interviews, hires, and trains new medical assistants. Provides bi-weekly/monthly supervision of medical assistants. Oversees management and distribution of phone call volume for nursing (i.e., when nursing is transitioning into new positions or short staffed.). Routes medication refill request overflow for four facilities. Ensures accuracy of alternative outcomes for all provider appointments. Manages time off requests fairly to ensure balance of coverage. Screens incoming phone calls for medical staff members and ensures prompt...