Redi Cannabis
Newton, MA, USA
Job Description Job Description Title: Retail Service Advisor (RSA) Shift Lead A Dispensary Shift Lead serves as the frontline supervisor entrusted with the responsibilities of opening and closing, overseeing all RSA duties, and acting as a vital link between customers and Redi's management. With a focus on ensuring operational excellence, Shift Leaders meticulously oversee RSA interactions and transactions to uphold the highest standards of service. They are dedicated to enhancing the customer experience by actively providing feedback on operational procedures, customer interactions, and RSA performance, striving for continuous improvement. It is agreed upon hire that all leads are willing to work at both or either location, Newton and Natick, to meet business needs. Responsibilities: Maintain Dispensary Operations: Adhere to Redi Policies and Procedures for daily dispensary operations, handling unforeseen circumstances as they arise. Comply with Regulations: Understand...