Orthos Inc
Mishawaka, IN
Responsibilities
Our Billing Specialists are responsible for answering patient inquiries, reviewing outstanding or denied insurance claims, submitting insurance appeals, and maintaining assigned accounts receivables per clinic policies.
Assist in the processing of insurance claims including worker’s compensation (if assigned) for all financial classes.
Communicate with insurance companies to ensure that claims are paid; identify and correct account and/or insurance errors; and post all actions and maintain permanent record of patient accounts.
Oversee claims appeals and reviews; review claims aging status and follow up on open claims.
Answer patient questions, inquiries, and concerns regarding their accounts; verify balances and refunds for accuracy.
Understand, and stay up to date with, clinic and insurance industry contract policies/procedures and medical terminology.
Participate in professional development efforts to stay current with health care best practices and...