Lowell Community Health Center
Lowell, MA
Job Description SUMMARY
Support daily functions within the Patient Accounts department ensuring accurate and timely billing and posting of insurance and patient payments.
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:
Initial review of encounter forms
Review encounters for completeness and accuracy
Communicate inaccuracies to other departments within LCHC as necessary
Encounter tracking; both in‑coming and outgoing
Charge entry of encounter forms
Review end of day reports for corrections
Post insurance and patient payments on a timely basis
Prepare and process manual insurance claims
Respond to patient inquiries and direct to appropriate personnel as necessary
Provide patients with insurance benefit interpretations
Prepare, review and send patient statements
Evaluate patient's financial status and establish budget payment plans; follow and report status of delinquent accounts
Review accounts for possible assignment and make recommendations to...