DNA Comprehensive Therapy Services
Fort Myers, FL, USA
Job Description Description: Job Summary: The Billing Specialist is responsible to provide support to providers, coworkers and customers internally and externally on billing related inquiries. The employee works/reviews all claims prior to their submission using department guidelines and Athena. Responsibilities & Standards: * Demonstrate excellent interpersonal skills with patients, coworkers and insurance carriers. * Well-versed with all HIPAA Guidelines to ensure the protection of patient information from unauthorized inquiries. * Process and post payments when necessary * Works hold accounts in Athena within a timely manner * Resolve patient complaints within a minimal timeframe, same day whenever possible * Meet timelines for reprocessing Athena claims after updating the account with new information as provided by patients or physicians within the guidelines and timeframes permitted by the insurance carrier * Advanced knowledge of CPT codes and modifiers * Phones answered...