Gulph Creek Hotels
Beach Haven, NJ
Hotel LBI Night Auditor & Front Desk Agent 11p-7am 2-3 nights a week #18
The Night Auditor is primarily responsible for, but not limited to, ensuring accurate hotel accounting of guest transactions, billing and hotel revenue. In addition, the Night Auditor is also charged with the same responsibilities of a Front Desk Agent.
Essential Duties and Responsibilities Guest Service
Maintains guest service as the driving philosophy of the operation
Personally demonstrates a commitment to guest service in responding promptly to guests' needs
Committed to making sure every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services contribute to the delivery of consistent guest service
Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards
Front Desk Operations
Greet all guests (internal and external)
Process guest reservations, registration (check-in) and departures (check-outs)
Offer guest assistance at...